How do I place an order? You can order online or by phone. To
order online, click on the Browse Restaurants button and then choose a
restaurant.
Where do you coordinate delivery?
Lewis-Clark Valley, USA (Lewiston, Clarkston, Cougar Ridge and Asotin).
Boaters
and fisherman we'll meet you at the dock! Delivery service is available
to Grain Growers Boat Ramp in Lewiston and Greenbelt Boat Ramp (North of Blue
Bridge) in Clarkston. Please call us to
make delivery arrangements for a specific meeting time. Call center opens at 10:00 AM.
How long will it take?
Orders will arrive as
soon as possible or as close to the requested delivery time as possible. The delivery may take longer depending on
weather, traffic conditions, restaurant preparation times, or during peak
hours.
What are your service hours?
We coordinate deliveries 10:00AM to 8:30PM Monday-Thursday, 10:00AM to 9:00PM Friday and Saturday, and 10:00AM to 8:00PM on Sunday. The call center opens at 10:00AM every day of the week.
What is the
minimum order size and what fees do you charge?
The minimum required food order is $9.00. Delivery fee starts at $4.95. Delivery fee may increase based on the distance from the restaurant to
you. There is also a service fee of 3.9%.
What do I do about tipping a driver?
The delivery drivers are self-employed
delivery professionals and DO appreciate your tips. Please consider their
efforts.
What if I have a special request for my order?
For every item on a restaurant's menu,
our ordering system gives you the opportunity to add 'Special
Instructions'. This will ensure the restaurant you order from prepares
your meal with the attention it requires. Some requests may require an additional charge.
What if I want to add or remove an
item or cancel my order?
We will do our best to accommodate any order changes - please call
us to facilitate it. Canceling an order must be done immediately after placing your order - please call us to check if it is possible. We are
unable to cancel your order once the restaurant has begun to prepare the meal.
How will my food be transported?
Your food is transported using top of
the line insulated food delivery containers. These containers keep your
order at the required temperature.
What about using restaurant gift certificates or coupons?
Restaurant gift certificates or coupons
are not valid for delivery orders.
What methods of payment do you
accept?
All major credit and debit cards are accepted. When paying by credit card please present your
card to the delivery driver at the time of delivery for verification.
Do you keep a record of my past
orders?
Yes, in order to review a past order, login to your account and click on
My Account on the upper right hand corner.
Can I change my information after I
register for an account?
Yes, you can modify your information at any point. Login to your
account and click on My Account on the upper right hand corner.
I am a sales representative and
send food to different delivery locations. Do I need to create a new account every
time I order online?
NO, when you place your first online order an account with your
contact information will be created. When placing future orders you may
add additional delivery addresses to your account. All addresses will be stored
within your account for ease of use in the future. In addition, your
credit card information will be securely stored for future use and all order
confirmations will be emailed to you.
I order for
large groups and prefer to have my food packaged in trays so that I can serve
the food buffet style. From which restaurants is this type of service
available?
Most any restaurant can accommodate this.
Can I pre-order my meal for a later date or time?
Yes,
you can schedule a delivery for later that day or anytime in the future.